My anova unit stopped (crashed) reporting the right temperature it was stuck at the target temperature (72c) however i could feel the water was not that warm and the bath not giving off enough water vapor, so i figured something was wrong, i powered the unit off and on again and it responded the real temperature 46C. I am kinda worried now if the unit will do that again. I don’t think my cook is ruined since the meat has been doing 72C for 8 hours before this issue occured so i simply set it to run again.
@Magnus I’m so sorry to hear this – sounds like you need a replacement. Could you contact our support team at email@example.com? Our team will get you a new device so you can get back to cooking sous vide ASAP!
This happened to me once, I unplugged and restarted it all is well. I have used mine 4 times since and it has not happened again.
@bigfish3 Will you let me know if it does happen again? We don’t want you to have to worry about it occurring during a cook when you’re not around to catch it so if you do want to have the unit replaced, please feel free to shoot a note to our support team to let them know the issue. You should be able to set it and forget it with no worries
Just experienced something similar, only instead of not achieving a target temperature, the unit’s temperature sensor froze at a temp below the target temp (target temp 140, froze at 129.4). This resulted in the heating element remaining on full blast, presumably valiantly trying to achieve 140F. Using a basic dial thermometer we measured a temperature >40degF ABOVE our target temp of 140. Pulling the plug, and plugging the cooker back in “fixed” the issue, and it came up with a reading of ~185degF. The meal was edible, at least.