To use receipt in the app

Hello. I’ve added a receipt to my Anova app, steak 53.9 C x 1.30 hour and saved.
I’ve tried to setup my Anova choosing the receipt and it’s ok.
The Anova start the preheating but when I receive the alert tha I can start to cook because the temperature is reached, the timer become 00:00, and I need to insert again the time.
I cannot understand the reason why…

Sounds like a bug! Please email us at

Already done.
I received support, I’ll try soon and I’ll keep you posted.

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Hello, for your information I did as the support wrote me: logout, after login, I’ve recalled my receipt and seems that it works.
Thanks a lot

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