Sorry to make your frustration more severe, but the last and current (3.0.0) version of at least the iOS app has wifi connectivity issues. Many of us with tech backgrounds have been unable to get the app to connect whatsoever (trust me, it’s the app).
See discussion over here:
https://community.anovaculinary.com/t/new-anova-app-horrible/
Someone said that an update is coming shortly - hopefully they’ve finally repaired their connectivity issues. (I’d wait until then).
But, the quick “gotcha’s” for the APC’s wifi connectivity
- it only has a 2.4GHz Wifi radio that supports 802.11b/g/n
- it learns the network for first-time setup from your phone - so your phone must be connected to a 2.4GHz SSID (network name) for the initial setup (after that it doesn’t matter)
- the APC also has a very weak wifi radio - so, ideally, have it within 5 feet of your WAP (wireless access point) for initial setup
- you shouldn’t have any spaces in your SSID or network password. Character length is 19 or less.
You could temporarily rename your 5GHz network to something else, complete the APC setup successfully, then name the 5GHz network back (the Wifi standards are actually to have your 2.4GHz and 5GHz networks named the same - that way your phone/tablet/laptop will “automagically” drop to the 2.4GHz network when the faster 5GHz network is out of range) - making things appear simpler for the end users.