Thanks for the response
I bought the AN500-US00 Sous Vide Precision Cooker (WiFi), 1000 Watts from Amazon
I have an Android and downloaded it from the play store so I'm assuming it's the most recent
My SSID is one short word so don't think there are space but I'll double check but doesn't have any special characters
My password is 20 characters and does have a few special characters + = ! ?
I really appreciate you trying to help