Lack of extra support

My precision cooker died. No display nothing! I contacted Anova ,they told me to reset it ,by unplugging it try different receptacles etc. no go. I enquired about repairs,they responded… no service or repair facilities. Thy offered a paltry $25 discount code to purchase a new unit. Not much incentive to purchase anew one ,given the high cost of the original cooker. Any other suggestions out there? Should I move on and purchase a competitor’s product?

I would go with a competitor. My orginal cooker hardly ever connects to wifi and i ordered a Pro over amonth ago and it appears according to customer service that not only do they have no idea when or if ill get it but wont reimburse my purchase.

| Anovasucks
August 23 |

  • | - |

I would go with a competitor. My orginal cooker hardly ever connects to wifi and i ordered a Pro over amonth ago and it appears according to customer service that not only do they have no idea when or if ill get it but wont reimburse my purchase.


Visit Topic or reply to this email to respond.

To unsubscribe from these emails, click here.

Yea I went with a competitor’s cooker ,customer service is BS.!