I’m a pretty tech-savvy consumer and I have been having issues being able to setup the wifi function on my Anova cooker. I even used the diagnostic tool on the app to have the Customer Support Team analyze the problem. Unfortunately, the response they provided was incorrect. However, after another hour or two of working with it, I figured out the problem and have summarized in the following bullet points. If you don’t use an internet access point with a 5GHZ broadcast this won’t pertain to you, but more and more people are using this band so I won’t be the only person this can happen to:
- The cooker doesn’t display available WiFi networks, it only displays the one your phone is connected to. Nowhere is this mentioned in the instructions.
- The cooker can “see” 5GHz access points but can’t connect to them. However, there doesn’t appear to be an error message when this happens.
- If your phone is connected to a 5GHz AP the Anova will try to connect to it and you won’t realize there’s a problem
- Furthermore, if the access point has the same SSID for both 2.4GHz and 5GHz broadcasts I don’t know if it’s possible to ensure that the Anova tries to connect to the correct one.
- The specific problem I was having appear to have been associated with the fact that the access point my phone was connected to has identical SSIDs for its 2.4 and 5GHz broadcasts. There’s no way to easily tell which one the phone is connected to but I assume it defaults to 5GHz when that is available. The chances are that the Anova also tried to connect to the same 5GHz AP and didn’t have an error message to warn me of the fact that it wasn’t going to work with this connection.
What made this whole situation more confusing was that the phone app was showing that the Anova was successfully connected even though it wasn’t. (the “connect Anova to wifi” tab was grayed out). The Anova thought it had connected but it apparently had selected the 5GHz broadcast because that’s what the phone had been connected to.
I hope this is clear to everyone; feel free to ask questions if it isn’t.
Joel (AKA docj)