My Warranty is almost up. I had some slight spider pattern cracking underneath the faceplate around the edges and didn’t send in anything on the warranty since it was small - then they suddenly morphed over night, it looks like some sort of separation is going on underneath. I’m concerned it the touch screens life may be coming to a short end. I was told by support to ‘wait and see’ since it still works. Wait until the touch screen fails after my two year warranty? Lol. I don’t want to buy a new one every two years. Has anyone had this issue and it has continued to work for a year or two after? I did submit another support request stating I was dissatisfied with the response - I’d at least like an offer of a repair or extension of my warranty.
Contact Support
I have. The first attempt I was denied and instructed to ‘wait and see what happens’. My warranty had only two days left. They are replacing it, yay and thank you Anova. I asked them to either extend my warranty, or repair it, but they are coming though thank goodness.